Specialist Messaging Business

Job Description:

The role requires the ability to handle multiple tasks efficiently, with a strong attention to detail. The ideal candidate should be eager to learn and possess the skills to foster strong relationships with clients and partners.

Duties and Responsibilities:

• Identify and capitalize on new business opportunities while maintaining strong relationships with existing clients, ensuring alignment with their respective time zones.
• Assist in managing international A2P, P2A, and P2P SMS traffic to ensure operational efficiency and smooth service delivery.
• Build and maintain strong relationships with existing clients, key buyers, and partners, fostering long-term partnerships and optimizing product offerings.
• Build and maintain strong relationships with existing clients, key buyers, and partners, fostering long-term partnerships and optimizing product offerings.
• Engage in discussions with carriers and stakeholders to support deal execution, business case development, account management, and the closing of agreements that drive revenue growth.
• Assist in managing partner databases, onboarding new partners, and supporting initiatives with Over-The-Top (OTT) enterprises and Mobile Network Operators (MNOs).
• Collaborate with senior team members on pre-and post-sales activities, refining business strategies, and executing effective plans to drive growth.
• Collect and organize regulatory and legal information across different countries, contributing to an internal knowledge base and supporting informed decision-making.
• Actively participate in the planning, execution, and follow-up of departmental activities, collaborating with internal and external teams to achieve shared objectives.
• Provide proactive support to enhance customer satisfaction through anticipatory service measures and relationship-building initiatives.

Job Specifications:

• Techno-commercial position with a focus on commercial responsibilities, complemented by technical expertise.
• 1-2 years of sales experience, ideally within the telecom industry.
• Strong understanding of GSM architecture.
• Master’s or Bachelor’s degree from a reputable university; a background in Telecom Engineering is a plus.
• Exceptional negotiation, communication, and presentation skills.
• A proactive, solution-oriented attitude.
• Flexibility to travel internationally for business purposes is a Must